{
  "faqPage": {
    "metaTitle": "Frequently asked questions | Costa Brava Mèdic",
    "metaDescription": "Prices, first visit, insurance, cancellations and parking. The most common questions answered before your appointment in Sant Antoni de Calonge.",
    "eyebrow": "Frequently asked questions",
    "title": "What people usually ask<br>before coming in",
    "intro": "If your question is not here, call us or send a WhatsApp message: we would rather sort it out before you book.",
    "imageAlt": "Costa Brava Mèdic reception",
    "helpTitle": "Cannot find your answer?",
    "helpText": "Write to us and we will reply during clinic hours.",
    "helpCta": "Get in touch"
  },

  "faq": {
    "groups": [
      {
        "title": "Before your first visit",
        "items": [
          { "q": "Do I need a referral?", "a": "No. You can book directly for physiotherapy or any of the medical consultations. If the assessment reveals something that needs medical judgement, we coordinate it internally without you having to find another clinic." },
          { "q": "How long is the first visit?", "a": "Between 45 and 60 minutes. It includes the clinical interview, examination, any necessary tests and, where it adds information, ultrasound. Treatment also starts in that session: it is not only a diagnostic visit." },
          { "q": "What should I wear?", "a": "Comfortable clothing that allows movement and access to the area being treated: shorts or leggings and a t-shirt work well. If you come straight from work, you can change at the clinic." },
          { "q": "Should I bring previous reports or scans?", "a": "If you have X-rays, MRI scans, ultrasounds or reports from another professional, bring them. They are not essential, but they save time and avoid repeating tests." },
          { "q": "Can someone come with me?", "a": "Yes. For patients under 18, the first visit must be attended with a parent or legal guardian." }
        ]
      },
      {
        "title": "Treatment and sessions",
        "items": [
          { "q": "How many sessions will I need?", "a": "It depends on the problem and how long you have had it. At the first visit we give a realistic estimate, usually four to eight sessions for an acute problem, and review it as you progress. If you are not improving as expected, we will say so and change the approach." },
          { "q": "How often are sessions?", "a": "Usually once or twice a week at first, spacing out as you improve and become more independent with the exercises. The exact schedule is agreed with you around your availability." },
          { "q": "Does the treatment hurt?", "a": "Some techniques cause brief, controlled discomfort, and it is normal to feel something like muscle soreness the next day. We never work beyond what you can tolerate: intensity is adjusted during the session." },
          { "q": "Can I keep training or working?", "a": "Almost always, with adaptations. Stopping completely is usually counterproductive. We adjust the load, not your whole life." },
          { "q": "Will you give me exercises for home?", "a": "Yes, always. Few, specific and adapted to the time and equipment you have. It is the part that holds the result once treatment ends." }
        ]
      },
      {
        "title": "Prices, payment and insurance",
        "items": [
          { "q": "How much does a session cost?", "a": "The price depends on the type of session and the techniques your case needs. We tell you the exact amount when you book and, after the first assessment, you will know the expected cost of the whole plan before continuing. No closed packages, no tie-ins." },
          { "q": "Do you work with health insurers?", "a": "Ask us about your particular policy when booking and we will confirm the conditions and the paperwork needed." },
          { "q": "How can I pay?", "a": "Cash or card at the clinic, at the end of each session." },
          { "q": "Do you issue invoices?", "a": "Yes. Ask at reception and we will provide one, whether for your own records or to claim from your insurer." }
        ]
      },
      {
        "title": "Appointments, hours and getting here",
        "items": [
          { "q": "How do I book?", "a": "By phone, WhatsApp or through the form on this website. If you write outside opening hours, we get back to you as soon as we open." },
          { "q": "How long is the wait for an appointment?", "a": "Usually a few days. If your case is acute, tell us when you contact us and we will find the first available slot." },
          { "q": "What if I cannot make it?", "a": "Let us know at least 24 hours in advance so we can reallocate the slot. Late cancellations mean someone else who was waiting cannot be seen." },
          { "q": "Where can I park?", "a": "There is parking on the streets around the clinic, at Avinguda Catalunya 28. The entrance is at street level, with no steps." },
          { "q": "Do you see patients from Palamós, Platja d'Aro or Palafrugell?", "a": "Yes, regularly. The clinic is in Sant Antoni de Calonge, about ten minutes by car from Palamós and Platja d'Aro and around twenty from Palafrugell." },
          { "q": "Which languages do you work in?", "a": "We work in Catalan and Spanish, and we can also see you in English." }
        ]
      }
    ]
  }
}